{"id":261,"date":"2020-10-05T15:28:54","date_gmt":"2020-10-05T04:28:54","guid":{"rendered":"https:\/\/cypressconstruction.in\/wp\/?page_id=261"},"modified":"2026-04-14T12:46:06","modified_gmt":"2026-04-14T02:46:06","slug":"students-services","status":"publish","type":"page","link":"https:\/\/anc.vic.edu.au\/index.php\/students-services\/","title":{"rendered":"Students Services"},"content":{"rendered":"\n\n\n\n\n\n\n\n\n\n\n\n<p>Students Support Services<\/p>\n\n\n\n\n<p><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">Being an international\nstudent is exciting, but it can also be challenging. We have a designated\nStudent Support Team who can be approached to gain advice on academic and\npersonal issues. The Student Support Team offers professional and confidential\nadvice in areas where they can help.<o:p><\/o:p><\/span><\/p><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\"><br><\/span><p><strong style=\"color: rgb(31, 73, 125);\">Services available to students are: <o:p><\/o:p><\/strong><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Orientation&nbsp;\n<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Counselling&nbsp;\n<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Airport pickup<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Cultural adjustment <o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Student Accommodation <o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\"><span lang=\"EN-US\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><\/span><!--&#091;endif&#093;-->Language, literacy &nbsp;&amp; Numeracy support<span lang=\"EN-US\"><o:p><\/o:p><\/span><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\"><span lang=\"EN-US\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><\/span><!--&#091;endif&#093;--><span lang=\"EN-US\">Equipment\nand Learning Resources <o:p><\/o:p><\/span><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\"><span lang=\"EN-US\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><\/span><!--&#091;endif&#093;-->Counselling and support facility<span lang=\"EN-US\"><o:p><\/o:p><\/span><\/span><\/p><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\"><br><\/span><p><strong style=\"color: rgb(31, 73, 125);\">The Administration Department at ANC helps students with: <o:p><\/o:p><\/strong><\/p><p><strong style=\"color: rgb(31, 73, 125);\"><br><\/strong><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Payment of fees, other charges<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Processing of enrolments<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Refunds<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Enrolment and re-enrolment enquiries<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Processing of enrolments<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Student records, including assessment and course\ncompletion information<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Accepting student requests for documentations,\nStudents Cards, letters, statement of results, etc<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Processing credit transfers and RPL<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><!--&#091;endif&#093;-->Receiving student\u2019s complaints and appeals<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\"><span lang=\"EN-US\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n<\/span><\/span><!--&#091;endif&#093;-->Processing deferment, suspension and student\ninitiated cancellation of studies<span lang=\"EN-US\"><o:p><\/o:p><\/span><\/span><\/p><p><o:p style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">&nbsp;<\/o:p><\/p><p><strong style=\"color: rgb(31, 73, 125);\">Our Academic Team at ANC helps students with:<o:p><\/o:p><\/strong><\/p><p><strong style=\"color: rgb(31, 73, 125);\"><br><\/strong><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;A<\/span>lternative formatting of class materials<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;A<\/span>ssessment tasks , <o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;C<\/span>ommunication and research techniques<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;A<\/span>ccess to software and technology that enhances\nlearning<o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;L<\/span><span>earning support in or out of\nclass, including developing intervention strategies<\/span><o:p><\/o:p><\/span><\/p><p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;R<\/span>eferral to other support services, e.g. counselling\nand welfare<o:p><\/o:p><\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n<p><!--&#091;if !supportLists&#093;--><span style=\"color: rgb(31, 73, 125); font-family: Arial, Helvetica, sans-serif;\">\u2022<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/span>Looking after students with special needs<\/span><o:p><\/o:p><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"jetpack_sharing_enabled":true,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/anc.vic.edu.au\/index.php\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/anc.vic.edu.au\/index.php\/wp-json\/wp\/v2\/pages\/261"}],"collection":[{"href":"https:\/\/anc.vic.edu.au\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/anc.vic.edu.au\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/anc.vic.edu.au\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/anc.vic.edu.au\/index.php\/wp-json\/wp\/v2\/comments?post=261"}],"version-history":[{"count":11,"href":"https:\/\/anc.vic.edu.au\/index.php\/wp-json\/wp\/v2\/pages\/261\/revisions"}],"predecessor-version":[{"id":1623,"href":"https:\/\/anc.vic.edu.au\/index.php\/wp-json\/wp\/v2\/pages\/261\/revisions\/1623"}],"wp:attachment":[{"href":"https:\/\/anc.vic.edu.au\/index.php\/wp-json\/wp\/v2\/media?parent=261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}