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Student services 

Our students enjoy excellent student support services provided by friendly staff. The ANC campus reception also serves as  a Student Service Centre with our specialist staff to give you information and advice regarding admissions, enrolment, progression, deferment and completion of courses including:

  • Payment of fees, other charges
  • Processing of enrolments
  • Refunds
  • Enrolment and re-enrolment enquiries
  • Processing of enrolments
  • Student records, including assessment and course completion information
  • Accepting student requests for documentations, Students Cards, letters, statement of results, etc.
  • Processing credit transfers and RPL
  • Receiving student’s complaints and appeals
  • Processing deferment, suspension and student initiated cancellation of studies

 

Student Welfare Staff

For other matters, ANC has a dedicated team of student support staff and a student welfare officer to look after the student needs. Student may seek the following services:

  • Information about transport, accommodation, public services, life in Melbourne.
  • Career advice.
  • Resume preparation
  • Student extracurricular activities.
  • Medical care and health insurance.
  • Personal matter consultation.
  • Rights and responsibilities of international students.
  • General information and enquiries.

 

Critical incident or emergency 

ANC has a designated staff member who ANC students can contact in case of a critical incident or emergency.  

Primary contact:

Mr. Sandeep Sidhu

Phone:+61 3 9662 3300

Mobile:  0448 000 001

 

Secondary contacts: 

Mr. Gurdeep Dhillon

Phone:+61 3 9662 3300

 

Students should contact Mr. Sandeep Sidhu if you find yourself in critical incidents or emergencies, which include but are not limited to:

  • Medical emergencies involving a student
  • Critical illness of a student.
  • Sexual Assault 
  • Mental Health Crisis 
  • Drug / Alcohol Overdose
  • Campus Disturbance / Riot
  • Fire / Explosion with Injuries or Significant Damage 
  • Natural Disasters (in Australia and overseas)
  • Airplane Crashes 
  • International Hostage Situations/ Kidnappings 
  • National Emergencies 
  • Hate/Bias